Once I installed e5-2690 v2 processors in a ProLiant DL380p Gen8 server and it did not start, the CPU indicators on the front panel were orange, there were no messages in the logs in iLO, but the status displayed System Health – Critical (BIOS/Hardware Health – Failed) , updating BIOS to the latest version didn’t help.
As it turned out, ProLiant Gen8 servers do not initially support v2 processors and in order for them to start supporting, it is necessary to update the ISO file below:
I also saved this file here:
To perform the update, you also need to install the processor with which the server starts, I temporarily installed one E5-2620.
Then I wrote this ISO file to a USB stick using the Universal-USB-Installer program, inserted it into the server and turned it on.
When the server booted from a USB flash drive, I pressed the ENTER key on the keyboard and waited for the update to complete, the process took 1-2 minutes.
The ISO file can also be burned to CD or mounted in iLO as a virtual CD.
During the update, do not turn off the power supply, otherwise the server may not start later.
When the update was completed and the message “UPDATE PROCESS RESULT: SUCCESS” was displayed, I shut down the server and installed the e5-2690 v2 processors. RAM I had 4 strips with a frequency of 1600 Mhz, I put them in 9 and 12 slots.
Server started successfully with e5-2690 v2 processors, my problem was resolved.
Likewise, using this ISO file, servers can be updated to support e5-2600 v2 processors:
HP ProLiant BL460c Gen8 Server Blade
HP ProLiant DL380p Gen8 Server
HP ProLiant ML350p Gen8 Server
HP ProLiant WS460c Gen8 Graphics Server Blade
To support E5-2400 v2:
HP ProLiant BL420c Gen8 Server Blade
HP ProLiant DL360e Gen8 Server
HP ProLiant DL380e Gen8 Server
HP ProLiant ML350e Gen8 v2 Server
HP ProLiant SL4540 Gen8 Server
For E5-4600 v2:
HP ProLiant BL660c Gen8 Server Blade
HP ProLiant DL560 Gen8 Server
See also my article:
Update BIOS P70 on HP ProLiant DL380p Gen8
Watch the video how I performed the update: